Customer Services Manager (Chinese speaking)
About the job
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Serve as the main point of contact for tenants, ensuring effective communication and strong relationships across all locations.
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Oversee lease compliance and ensure tenants follow operational standards and company policies.
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Engage regularly with tenants to address needs and resolve higher-level issues.
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Support fit-out and move-out processes in collaboration with property teams.
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Coordinate with the Admin team on billing and assist in managing overdue payments.
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Ensure seamless coordination between internal teams, leadership, and external stakeholders for efficient operations.
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Fluent in Chinese —both written and spoken (mandatory); proficient in English and Vietnamese for internal and external communications
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Bachelor’s degree or above
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Minimum 3 years of experience in customer service, preferably in real estate, logistics, or commercial/industrial property management
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Strong knowledge of customer service best practices and property operations
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Excellent communication, interpersonal, and negotiation skills
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Strong problem-solving and conflict resolution abilities
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Detail-oriented with strong task prioritization and organizational skills
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Customer-first mindset with a professional and open attitude
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Proficient in Microsoft Office (Word, Excel, PowerPoint)
To apply, please send your updated CV to Phuong Nguyen at phuong.nguyen@cornerstoneglobalpartners.com or quoting the job title or Click Apply Now.
Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified.
Consultant
phuong.nguyen@cornerstoneglobalpartners.com 
0989 777 066 
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