Chief Executive Officer – Retail Chains

About the job

About the Role: Chief Executive Officer (CEO) to lead and scale a fast-growing retail chain. The CEO will be responsible for setting the strategic direction, driving operational excellence, building high-performing teams, and ensuring sustainable growth across all outlets. This role requires strong leadership, deep commercial acumen, and hands-on experience in the retail industry.

Key Responsibilities:

Strategic Leadership

• Define and execute long-term business strategies aligned with company vision and market opportunities.

• Identify and capitalize on expansion opportunities, including new store openings, franchising, or market entry.

• Oversee budgeting, forecasting, and financial planning in coordination

Operations Management

• Ensure efficient, scalable, and profitable day-to-day operations across all stores and business units.

• Optimize supply chain, procurement, and logistics processes to enhance cost-efficiency and customer satisfaction.

• Implement and monitor KPIs to track performance, service quality, and operational efficiency.

Sales, Marketing & Customer Experience

• Drive top-line growth through effective sales strategies, brand positioning, and marketing campaigns.

• Foster a customer-centric culture and continuously improve the in-store and digital customer experience.

• Leverage data and market insights to anticipate consumer trends and adapt offerings accordingly.

Team & Culture Building

• Lead, coach, and develop the senior leadership team to deliver business objectives.

• Build a strong performance-driven and value-aligned company culture across all levels.

• Drive internal communications and alignment across departments and geographies.

Governance & Stakeholder Management

• Represent the company to investors, partners, regulators, and key stakeholders.

• Ensure compliance with legal, financial, and industry regulations.

• Report business performance and strategic updates to the Board of Directors

Key Requirements:

• Bachelor’s degree in Business Administration, Hospitality, Retail Management, or a related field; MBA preferred.

• Minimum 12–15 years of relevant experience, with at least 5 years in a senior executive leadership role (CEO, MD, COO, etc.) in the retail industry.

• Proven track record of scaling multi-unit operations and achieving significant business growth.

• Strong financial acumen, analytical thinking, and decision-making skills.

• Excellent leadership, communication, and stakeholder engagement skills.

To apply, please send your updated CV to Phuong Nguyen at phuong.nguyen@cornerstoneglobalpartners.com, quoting the job title or Click Apply Now.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified.

#89894