Account Manager
About the job
Key Responsibilities:
Project Planning
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Contribute to the preparation of commercial proposals by validating the P&L and overseeing the full deployment of offers from start to finish.
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Take part in margin calculations and ensure profitability is maintained.
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Lead negotiations with suppliers and partners to secure favorable terms.
Project Deployment
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Ensure and actively participate in measuring customer satisfaction through appropriate tools and feedback mechanisms.
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Drive project development by coordinating efforts across teams to meet contractual commitments, and prepare evaluations (internal/external) when needed to capture lessons learned.
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Build and maintain strong internal networks to support customer satisfaction.
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Act as the primary point of contact for clients, providing updates, managing validations, and ensuring clear communication (both internal and external), including organizing steering committees.
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Collaborate closely with Event Managers on partner integration within the context
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Be available for occasional travel as required by project needs, oversight, or coordination.
Project Execution
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Work alongside line manager to serve as the bridge between the client and different areas of expertise, including events, digital, print, communications, social media, legal, and selection.
Key Requirements:
- Have at least 5 years of working experience in account management and in leading end-to-end project management, including planning, execution, follow-up, and reporting.
- Strong problem-solving mindset with the ability to think critically and propose practical solutions.
- Monitor timelines and deliverables to ensure project milestones are met on time and within scope.
- Effectively manage competing priorities and make informed decisions based on business impact.
- Communicate proactively and transparently with partners and other stakeholders, adapting messaging for different audiences.
- Anticipate risks, identify blockers, and develop solutions to keep projects on track.
- Maintain high attention to detail in execution, ensuring brand consistency and operational excellence.
- English proficiency both speaking & writing is a MUST