Telesales Manager

About the job

The Company:

Our client, a leading Consumer Electronics company, is looking for a results-driven Head of Telesales to lead its telesales operations and accelerate revenue growth.

Role & Responsibilities:

• Build and execute telesales strategy to achieve business targets.

• Recruit, train, and manage telesales teams with clear KPIs and performance reviews.

• Develop call scripts, customer engagement processes, and conversion improvement initiatives.

• Monitor daily activities via CRM; ensure accurate reporting of sales pipeline and results.

• Drive customer retention and upselling programs through structured telesales campaigns.

• Analyze customer feedback and competitor activities to optimize sales approach.

• Manage telesales budget and ensure efficiency of cost per acquisition.

• Create a positive, high-performance culture within the telesales team.

Requirements:

• Bachelor’s degree in Business, Marketing, or related field.

• 7+ years of experience in telesales or inside sales, with at least 3 years in a leadership role.

• Strong track record in scaling telesales teams and achieving conversion targets.

• Familiar with CRM systems, telesales tools, and data-driven performance management.

• Excellent leadership, communication, and coaching skills.

• Fluent in English.

To apply, please send your updated CV to Hoa Tran at hoa.tran@cornerstoneglobalpartners.com, quoting the job title or Click Apply Now.

Due to the anticipated high volume of applicants, we regret that only shortlisted candidates will be notified.