Our client is an iconic Industrial brand, with long standing history and significant ambitions to scale their presence across Asia Pacific.
Role & Responsibilities:
Serve as a technical expert on our building materials products, providing in-depth knowledge to customers, sales teams, and project managers.
Collaborate closely with architects, engineers, and construction professionals to understand project requirements and recommend appropriate building material solutions.
Conduct technical presentations, training sessions, and workshops for customers, educating them on the features, benefits, and best practices of our products.
Analyze customer inquiries, challenges, and concerns, and provide effective and timely technical support and solutions.
Assist in the resolution of technical issues, ensuring customer satisfaction and maintaining strong customer relationships.
Stay up-to-date with industry trends, codes, regulations, and innovations related to building materials and construction techniques.
Collaborate with internal teams, including R&D and product development, to provide valuable insights for the improvement and enhancement of our products.
Participate in industry events, trade shows, and conferences to represent the company and network with professionals in the field.
Create and maintain technical documentation, including product specifications, installation guides, and technical reports.
Bachelor's degree in Civil Engineering, Materials Science, Architecture, or a related field.
Proven experience in the building materials industry, with a strong technical background in construction materials and applications.
Excellent communication skills, with the ability to explain technical information clearly to diverse audiences.
Strong problem-solving skills and the ability to provide innovative technical solutions.
Proficiency in using CAD software and other relevant technical tools.
Customer-focused mindset with a passion for delivering exceptional service.
Strong organizational skills and attention to detail.
Ability to work independently and collaborate effectively within a team.
Willingness to travel for client visits, trade shows, and industry events.
To apply, please send your updated CV to Hao Vi at firstname.lastname@example.org, quoting the job title or Click Apply Now.
Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified.