​The Company: Our client is an iconic Building Materials brand, with long standing history and significant ambitions to scale their presence across Asia Pacific.

Role & Responsibilities:

• Customer Support:

• Serve as the first point of contact for customer inquiries via phone, email, or in-person visits.

• Provide prompt and courteous assistance to customers, addressing their questions, product inquiries, and order requests.

• Assist customers in selecting appropriate building materials, offering product recommendations, and providing pricing and availability information.

• Order Processing & Management:

• Process sales orders accurately and efficiently using our CRM system or other sales management software.

• Coordinate with internal departments such as logistics, inventory, and finance to ensure timely order fulfillment and delivery.

• Track order status, shipment schedules, and inventory levels to provide updates to customers and sales team members as needed.

• Sales Support & Coordination:

• Assist sales representatives in preparing quotations, proposals, and sales presentations for customers.

• Coordinate sales meetings, appointments, and follow-up activities to support the sales team's objectives and initiatives.

• Maintain sales documentation, contracts, and customer records in an organized and accessible manner.

• Administrative Duties:

• Perform various administrative tasks such as data entry, filing, and record-keeping to support sales operations.

• Prepare sales reports, performance metrics, and analysis as requested by sales management.

• Assist in the organization of trade shows, events, and promotional activities to generate leads and promote our products.

Requirements:

• High school diploma or equivalent; Associate's or Bachelor's degree in Business Administration or related field is a plus.

• Previous experience in sales support, customer service, or administrative roles, preferably in the building materials industry or related field.

• Strong communication skills, both verbal and written, with the ability to interact professionally with customers and internal stakeholders.

• Proficiency in MS Office applications (Word, Excel, Outlook) and experience with CRM or sales management software is desirable.

• Excellent organizational skills, attention to detail, and ability to multitask in a fast-paced environment.

• Positive attitude, team player mentality, and willingness to learn and grow within the sales organization

To apply, please send your updated CV to Thong Luu at thong.luu@cgptalent.com, quoting the job title or Click Apply Now.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified.