The Quality Manager (Furniture - Ha Noi) is responsible for ensuring the exceptional quality of furniture items manufactured by the company. This role involves overseeing quality control processes, managing a team of inspectors, collaborating with various departments, and maintaining compliance with industry standards and regulations. The Quality Manager is a key player in driving continuous improvement and delivering high-quality furniture products to customers.
Quality Control Management:
Develop and implement comprehensive quality control procedures and standards tailored to furniture products.
Lead and supervise a team of quality control inspectors, technicians, and related staff in conducting thorough inspections of furniture items at various production stages.
Inspection and Testing:
Oversee the inspection of raw materials, components, and finished furniture products to ensure they meet defined quality standards and specifications.
Implement testing methodologies to assess structural integrity, functionality, aesthetics, and safety of furniture items.
Collaborate with production, design, and engineering teams to identify areas for process improvement that contribute to enhanced product quality and reduced defects.
Propose and implement process optimization measures based on data analysis and industry best practices.
Compliance and Standards:
Stay current with furniture industry regulations, safety norms, and quality standards to ensure the company's products meet or exceed required benchmarks.
Ensure all products are compliant with relevant quality certifications and regulatory requirements.
Establish and maintain effective relationships with suppliers, communicating quality expectations for materials, components, and parts used in furniture manufacturing.
Conduct supplier audits and collaborate on improvements to enhance the quality of incoming materials.
Data Analysis and Reporting:
Collect and analyze quality data to identify trends, defects, and opportunities for improvement.
Prepare regular reports on quality performance, defect rates, and corrective actions taken.
Root Cause Analysis and CAPA:
Lead investigations into the root causes of quality issues, applying structured problem-solving techniques.
Develop and implement effective corrective and preventive actions (CAPA) to eliminate recurrence.
Continuous Improvement Initiatives:
Foster a culture of continuous improvement by initiating quality awareness programs and engaging cross-functional teams in quality enhancement initiatives.
Collaborate closely with customer service and sales teams to address customer feedback, complaints, and quality-related concerns.
Ensure that product quality contributes positively to customer satisfaction and loyalty.
Qualifications and Requirements:
Bachelor's degree in a relevant field, such as Engineering, Quality Management, or Manufacturing.
Proven experience in quality management within the furniture manufacturing industry.
Thorough understanding of furniture industry-specific quality standards, regulations, and best practices.
Strong leadership skills with experience in managing a quality control team.
Analytical mindset and proficiency in data analysis and quality improvement methodologies.
Excellent communication skills to collaborate with internal teams, suppliers, and customers.
Detail-oriented and committed to maintaining high standards of product quality.
Knowledge of quality management tools and software.
Location: Ha Noi, Vietnam.
To apply, please send your updated CV to Toan Nguyen at email@example.com, quoting the job title or Click Apply Now.
Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified