General Manager (Confidential - Expats Only)

Posted 23 April 2024
Salary 130.000 - 150.000 USD/year
Location Vietnam
Job type Permanent
Discipline Sales & Marketing
Reference56247
Contact NameHao Vi

Job description

The Company: Our client is an iconic professional services brand, with long standing history and significant ambitions to scale their presence across Asia Pacific.

Role & Responsibilities:

  • Strategic Leadership:

    • Develop and execute strategic plans to drive business growth, market expansion, and profitability.

    • Identify new business opportunities, market trends, and emerging technologies to stay ahead of the competition.

  • Operational Management:

    • Oversee day-to-day operations of the Testing & Inspection & Certification business unit, ensuring smooth execution of testing processes, certification procedures, and client engagements.

    • Implement efficient workflows, quality control measures, and performance metrics to optimize operational efficiency and ensure timely delivery of services.

  • Client Relationship Management:

    • Cultivate and maintain strong relationships with key clients, understanding their needs, addressing concerns, and providing proactive solutions to enhance client satisfaction.

    • Collaborate with sales and marketing teams to develop strategies for client acquisition, retention, and expansion.

  • Team Leadership & Development:

    • Lead, mentor, and motivate a team of professionals including project managers, technical experts, and support staff to foster a culture of excellence, collaboration, and innovation.

    • Provide guidance, coaching, and professional development opportunities to team members to enhance their skills and capabilities.

  • Regulatory Compliance & Quality Assurance:

    • Ensure compliance with relevant regulatory standards, accreditation requirements, and industry certifications to uphold the integrity and credibility of our testing and certification services.

    • Implement robust quality assurance processes, audits, and continuous improvement initiatives to maintain high standards of service delivery and customer satisfaction.

Requirements:

  • Bachelor's degree in Engineering, Science, Business Administration, or related field. Advanced degree (MBA, MSc, etc.) preferred.

  • Proven experience (10+ years) in a senior management role within the Testing & Certification industry or a related field.

  • Strong understanding of regulatory requirements, industry standards, and best practices governing product testing and certification.

  • Exceptional leadership, strategic planning, and business development skills with a track record of driving revenue growth and operational excellence.

  • Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain effective relationships with clients, stakeholders, and team members.

  • Demonstrated ability to think strategically, innovate, and adapt to evolving market dynamics and customer needs.

To apply, please send your updated CV to Hao Vi at hao.vi@cgptalent.com, quoting the job title or Click Apply Now.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified.