Senior Services Engineer

Posted 28 June 2023
Salary 20.000 - 30.000 USD/year
Location Vietnam
Job type Permanent
Discipline Industrial & Engineering
Contact NameToan Nguyen

Job description

The Company:

Our client is one of the leading industrial brand with significant ambitions to scale their Vietnam business to the next level.  

Role & Responsibilities:

  • Set up and commission individual machines of the company product portfolio depending on the technical specialization of the technician under the guidance of an experienced service technician at the beginning and later independently

  • Perform troubleshooting on the company range of individual machines and also partner companies with their supplied equipment

  • Provide technical training to machine operators at the customer’s site

  • Provide technical support to customers

  • Actively assist when it comes to design changes/improvements in collaboration with the designer

  • Support the improvement of quality to companywide quality standards

  • Work independently and autonomously on a task and within the working environment

  • Identify and rectify disorders, if necessary with support

  • Actively participate in problem solving to analyze the cause of disorders. Be able to issue disorder reports

  • Encourage measures regarding process/procedure optimization; to advise and implement to develop and optimize work stages

  • Supervise company equipment and  partner equipment installation according company standards

  • Inspect machines for overhaul and spare parts

  • Execute machine overhauls and re-setup machines after completion

  • Promote machine upgrade option to customers


  • Bachelor or higher in technical field (electrical, mechanical, mechatronics, automation, or similar)

  • Experience in field service preferred

  • Understanding of mechanical drawings and part lists

  • Knowledgeable in Siemens control systems (S7/TIA), drive technologies (e.g Danfoss, B&R,…), bus and network systems and pneumatics

  • Basic understanding of fluid technology and knowledge in pneumatics

  • Self-motivated, organized, and able to work independently or as part of a team.

  • Willingness to travel extensively in Vietnam and abroad

  • Good English communication and problem solving competence

To apply, please send your updated CV to Toan Nguyen at, quoting the job title or Click Apply Now.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified.